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British Customs
Order Questions
Order Questions
Common questions regarding orders placed on britishcustoms.com.
Information About Your Order
What is my order status?
How Can I Get a Receipt?
How Can I Pay for My Order?
When Will I Receive My Order?
When Will My Order Ship?
I Only Received One Item, Where Is the Rest?
Important Shipping Information
Will I have to pay customs and duties on an international order?
Does britishcustoms.com Ship Outside of the USA?
Shipping Methods
Returns
When Will I Receive My Refund?
How do I Return or Exchange?
