All returns are processed within 10 business days of receiving the returned item(s).
Once we have received and inspected your return, a refund will be issued. You will receive a email notifying you. Depending on your bank or card issuer, the processing time for this refund to post to your account will vary. Please contact your bank or card issuer if you have received a refund notification but do not see the funds in your account.
For more information regarding British Customs return process, click here.
**Please keep in mind: Our return shipping labels can take up to five business days to be received by the returns warehouse. Returns take up to 10 business to process. You will get an email once your return has been received and another email once you have been refunded.